Shipping & Returns
All orders are shipped through the USPS at the lowest available rate unless rush shipping is specified. All orders are shipped from the USA (Texas, to be exact). Alchemy X Artifice is NOT RESPONSIBLE for items that are lost or damaged in the mail. If your item is lost or damaged, we will work with you on a case by case basis and may send a replacement, but there will not be refunds issued.
While many of our products are ready-to-ship, we also do a lot of customization and made-to-order products, so please specify at checkout if you need your order by a certain date. For ready-to-ship products, most orders will be packaged and shipped in 1-2 weeks. Please keep in mind that major holidays are busy times for any small business, so be sure to place your order well in advance of your "due date."
If you have any questions about how long a specific order will take, or the progress of your order, please email us at AlchemyXArtifice@gmail.com or send us a message in the chat box below!
Return & Exchange Policy
All products sold by Alchemy X Artifice are handmade, and as such, bubbles and surface imperfections are normal.
If you are unsatisfied with your order for any reason, please email us at AlchemyXArtifice@gmail.com or send us a message in the chatbox below, and we will do everything we can to make it right. Refunds and exchanges will be handled on a case-by-case basis.